Shipping
Standard shipping orders take 1-3 business days to be processed and packaged before being shipped out of our warehouse. Shipping is the charge for Children's Palace order processing, item selection, packaging, transport, and handling.
We currently offer free ground shipping on orders $49+ . Oversize or additional shipping charges may apply to some items due to their size and weight, regardless of the purchase amount. The product page will denote if an item is excluded for m the free shipping offer.
Children's Palace is not responsible for:
• Delays with US Postal Service
• Orders shipped to the incorrect address due to the incorrect address being entered at checkout
• Lost, damaged, or marked delivered items. To file a claim with the carrier, please visit https://www.usps.gov .
Unfortunately, at this time we cannot ship to Alaska, Hawaii, U.S. Virgin Islands, Puerto Rico or APO/FPO/DPO addresses. We do not ship internationally.
** Please note that Saturday, Sunday and holidays are not considered business days for order processing and/or delivery.
Continental United States Shipping Options
US Postal Service (3-10 Business Days):
$25 and under: $9.99
$25-$50: $10.99
$49 and more : Free!*
** Oversized items may be subject to additional shipping tees.
Express Shipping
We currently do not offer express shipping at this time.
Preorders
Items available for preorder will clearly state "preorder" in their title as well as in their description. Preorder dates are estimated, and provided by the brand/vendor. Preorder dates can change at the time of purchase, and will ship as soon as the inventory becomes available.